We provide parts to service our trailers. If you have a broken or lost part that you would like to replace, the easiest way to get help is to email us a photo of the problem and we will identify the part/solution. We have included the most common part requests on this page. For other request, please call our toll free number: 866-584-9452. PLEASE NOTE: Orders outside Canada and the Continental US must be ordered by phone so that shipping charges can be accurately quoted. If you are ordering from outside Canada or the Continental US, please call 866-584-9452.
Return Policy
Wike Products have a 15 day money back Guarantee. If you wish to return your Wike, for whatever reason, simply return it to us and we refund the purchase price. We do not refund shipping. Let us know if you would like to return your trailer and we will send you the shipping labels
Warranty
Wike Products have a lifetime frame warranty plus a one year part replacement warranty. If a part is defective in manufacture we will replace it free of charge. If you lose a part, we ship it next day and ask you to pay for it. We service what we sell, just call or email us.
Order Questions?
We are always available to answer your questions. If you have any questions about the order process, would like to order by phone, or have a question about any Wike, please don't hesitate to contact us:
Hours of operation
8.00 am to 8.00 pm Eastern Time
US and Canada Toll Free: 866-584-9452
Worldwide: 1-519-824-3869
Fax: 519-822-6152
Privacy
All information collected from our customers is used to ship our products to their buyers. This information will be kept confidential and is only available to us at Wike and we do not share it.