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All information collected from our customers is used to ship our products to their buyers. This information will be kept confidential and is only available to us at Wike and we do not share it.

Order Questions

All Canadian orders are required to pay federal and provincial taxes. All international orders are in U.S. Dollars. We are always available to answer your questions. If you have any questions about the order process, or would like to order by phone, or have a question about any Wike, please don't hesitate to contact us: 8am to 8pm, Eastern Standard Time, 866-584-9452.
We are located in Guelph, Canada

Return Policy/Warranty

Wike Products have a 15 day money back Guarantee. If you wish to return your Wike, for whatever reason, simply return it to us and we refund the purchase price. We do not refund shipping. Let us know if you would like to return your trailer and we will send you the address labels. Products also have a one year parts and labor warranty and lifetime on the frame to the original owner.

Replacement Parts

We have included the most common part requests on this page.If you have a broken or lost part that is not listed here, email us a photo of the problem and we will identify the part/solution.PLEASE NOTE: Orders outside Canada and the Continental US must be ordered by phone so that shipping charges can be accurately quoted. Please call our toll free number: 866-584-9452.

Live Phone Response

9:00 am to 8:00 pm Eastern Time
US and Canada Toll Free: 866-584-9452
Worldwide: 1-519-824-3869
Fax: 519-822-6152